Trust & Security

Trust & security you don’t have to babysit.

Clouve keeps your apps running with built-in SSL, daily backups, monitoring, and security checks — so your team can focus on work, not maintenance.

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Where your apps run

Clouve is built to work across all major cloud providers. While we are compatible with GCP, AWS, and Azure, we currently use Google Cloud as our primary active environment to ensure the best performance and resource allocation.

Every customer’s app runs in an isolated environment, meaning your data and processes are separated at the infrastructure level for maximum security.

🔒 Encrypted Connections

Every app gets a dedicated URL with SSL included by default. This ensures all data is encrypted in transit between your users and your application.

Backups & Recovery

Daily backups are on by default. You can adjust the cadence based on your specific needs. If something goes wrong, we handle the restore to get you back to normal quickly.

Technical Recovery Targets:

RPO: 12 Hours RTO: 2 Hours

Monitoring & Uptime

We run continuous uptime checks so issues are detected early — often before you even notice them. When an alert fires, our team investigates and responds immediately.

Updates & Maintenance

Clouve handles the boring stuff: routine system updates, security checks, and investigating potential vulnerabilities as part of our ongoing operations.

Your data stays yours.

Your business data should never feel “locked in.” With Clouve, you keep full ownership, use your own domain, and can cancel anytime.

If you ever decide to leave, we provide a clean infrastructure-level export of your environment to help you move out without drama.

1
Request Export: Tell us where you’re moving.
2
Prepare Files: We prepare a full backup of your environment.
3
Guidance: We provide the files and support for restoring elsewhere.

FAQ – Trust & Security

Do you guarantee 99.999% uptime?

No. We focus on practical reliability: constant monitoring, clear incident response, and transparent communication rather than empty marketing promises.

Are backups included?

Yes — daily backups are included by default, and the frequency can be configured based on your requirements.

Can we export our data if we decide to leave?

Yes. We provide an infrastructure-level export path and guidance to help you move out smoothly.

Can our IT team review the technical details?

Absolutely. We can share security and infrastructure details (including our RPO/RTO metrics) upon request.

Want the full security overview?

We can share the technical details your compliance reviewers care about — without burying you in buzzwords.

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